PURIVOR · CUSTOMER INFORMATION
Withdrawal
A short route to withdraw from an eligible order. No parcel should be sent without our instructions.
Your request
You may withdraw from an eligible online purchase within 14 days after delivery without giving a reason. Use the short form below or send any clear statement to the seller contact shown in the legal notice.
Please do not send research materials back. We do not return them to stock or resell them. After receiving your request, we will confirm it and give the appropriate handling instructions.
No voluntary returns are offered outside your statutory rights. Rights concerning a wrong, damaged, missing or non-conforming product are separate and remain unaffected.
Withdraw from a contract
Use the same details as on the order. We will confirm receipt and tell you what happens next.